Privacy Policy

Information We Collect

When you use our website, we may collect the following types of information:

• Personal information such as your name, phone number, and email address when you submit an appointment form or contact us.
• Usage data collected via Google Analytics, including pages visited, time spent on the site, browser type, and device information.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage your appointment requests.
• To improve our website and services based on usage patterns.
• To communicate with you regarding your appointments, inquiries, and hospital updates.

Data Storage

Appointment and contact form data is securely stored using Firestore/Firebase services. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. We do not sell, trade, or otherwise transfer your personal information to third parties.

Cookies

Our website uses cookies from Google Analytics and Google Tag Manager to collect anonymized site analytics data. These cookies help us understand how visitors interact with our website so we can improve the user experience. You can control cookie settings through your browser preferences.

Third-Party Services

We use the following third-party services on our website:

• Google Analytics for tracking website usage and generating reports on site activity.
• YouTube embeds for displaying video content related to our hospital and services.

These services may collect data according to their own privacy policies.

Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate or incomplete personal data.
• Request deletion of your personal data, subject to legal requirements.

To exercise any of these rights, please contact us using the details below.

Contact

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: prakashhospital@gmail.com
• Phone: +91-8826000033

Last updated: March 2026